This requires the most complete and reliable data on everything and everyone as possible.” Data-driven decision-making can, in many situations, be automated. Decisions on all levels and in all areas – business, education, health care, science and even politics – should be made on the basis of evidence and not on the basis of status, privilege, gut feelings, bias, personal experience, etc. To the extent that they are implemented it will become possible to mitigate against the social harms caused by the economy of attention in media (click bait, filter bubbles, fake news, etc.), political opportunism, and the lack of social responsibility by business. Those in business, politics, civil society organizations and the public should focus on practical ways in which to implement these values. Here the primary values and guiding norms are connectivity, flow of information, encouragement of participation in production and use of information, and transparency. The most important reforms or initiatives we should expect are those that make available more data of better quality to more people and institutions. The global network society is a data-driven society. Krieger, director of the Institute for Communication and Leadership, based in Lucerne, Switzerland, said, “What is needed in the face of global problems such as climate change, migration, a precarious and uncontrolled international finance system, the ever-present danger of pandemics, not to speak of a Hobbesian ‘state of nature’ or a geopolitical ‘war of all against all’ on the international level, is a viable and inspiring vision of a global future. While some respondents said the primary responsibility for improvements in the digital public sphere falls solely upon the technology industry or solely upon government or upon civil society, many said that real change requires human leadership across all sectors of society to bring it all together.ĭavid J. Some also said support for accurate journalism and global access to fact-based public information sources is essential to help citizens responsibly participate in democratic self-governance. They said that this – combined with vastly improved individual digital literacy globally, a much-upgraded investment in accurate, fair journalism and the closing of the digital divide – is crucial to bringing about the change needed for a better future with new, more effective digital-age social norms. A notable share of the most hopeful respondents to this canvassing declared that in order to serve the public interest and improve digital spaces, the tech industry, government and civil society need to focus on achieving an ethical tech design that values people over profit.
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